Privacy Policy + Terms & Conditions

Effective Date: 19/02/2024
Last Updated: 19/02/2024

1. Introduction

Welcome to Number 8 Wire Designs ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and Queensland privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

2. Information We Collect

We may collect the following types of personal information when you visit our website, request a quote, or engage with our services:

Contact Information: Name, email address, phone number, and business details.
Project Information: Installation address, property type, and service requirements.
Technical Data: IP address, browser type, and usage statistics (via cookies and analytics tools).
Payment Information: If applicable, billing details (processed securely through third-party payment providers).

3. How We Collect Information

We collect personal information through:

Our online quotation forms and website inquiries.
Direct email or phone communication.
Automated tracking via website cookies and analytics tools (Google Analytics).

4. Use of Personal Information

We use the collected data to:

Provide accurate quotes for our stainless steel wire garden trellis services.
Process bookings, payments, and service requests.
Improve our website and customer experience.
Comply with legal and regulatory requirements.

5. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share it with:

Service providers assisting with installation, payment processing, and IT support.
Government authorities if required by law.

All third parties are required to comply with privacy and data security standards.

6. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and users should take precautions when sharing sensitive data online.

7. Your Privacy Rights

Under Australian privacy laws, you have the right to:

Access and correct your personal information.
Request deletion of your personal data (subject to legal obligations).
Opt-out of marketing communications.

To exercise these rights, contact us at [Your Email].

8. Cookies & Website Analytics

We use cookies to enhance website functionality and track user behavior. You can disable cookies in your browser settings, but this may affect site usability.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the revised effective date.

10. Contact Information

For privacy inquiries, please contact:

Number 8 Wire Designs
Seth Gordon

34 Gallagher Terrace, Kedron 4031

sethgordon.s5@gmail.com

(+61 459 818 080)

TERMS AND CONDITIONS OF SERVICE

1. DEFINITIONS 1.1. "Company" refers to Number 8 Wire Designs, its affiliates, subsidiaries, directors, officers, employees, agents, and subcontractors. 1.2. "Client" refers to any individual, entity, or organization engaging the Company for construction or related services. 1.3. "Services" refers to all work, labor, design, consulting, construction, installation, and related services performed by the Company. 1.4. "Project" refers to any work or scope of services agreed upon between the Client and the Company. 1.5. "Agreement" refers to the contract, proposal, estimate, or any binding arrangement outlining the terms of engagement between the Company and the Client.

2. ACCEPTANCE OF TERMS 2.1. By engaging with the Company’s services, the Client agrees to be bound by these Terms and Conditions. 2.2. Any modifications to these Terms must be agreed to in writing by both parties. 2.3. The Company reserves the right to update or modify these Terms at any time without prior notice.

3. SCOPE OF WORK 3.1. The Company shall provide services as detailed in the written Agreement with the Client. 3.2. The Company reserves the right to refuse or discontinue work if the Client fails to meet their obligations. 3.3. Any work outside the original scope must be agreed to in writing and may be subject to additional costs.

4. QUOTATIONS, FEES, AND PAYMENTS 4.1. All quotations provided by the Company are valid for 30 days unless stated otherwise. 4.2. The Company reserves the right to adjust pricing due to changes in material costs, labor rates, or unforeseen circumstances. 4.3. A deposit may be required before work commences, as outlined in the Agreement. 4.4. Payments are due as per the payment schedule in the Agreement. Failure to pay on time may result in work suspension and additional charges. 4.5. Late payments shall incur interest at a rate of 10% per month until full payment is received. 4.6. In the event of non-payment, the Company reserves the right to take legal action to recover outstanding amounts, including legal fees and collection costs.

5. CLIENT OBLIGATIONS 5.1. The Client shall provide clear access to the worksite and ensure necessary permissions and approvals are obtained before work commences. 5.2. The Client must notify the Company of any potential hazards, safety concerns, or site restrictions before work begins. 5.3. The Client shall not interfere with ongoing construction work and must communicate through designated representatives. 5.4. Any delays caused by the Client may result in additional charges and timeline adjustments.

6. WARRANTIES AND LIABILITY 6.1. The Company warrants that all work will be performed in a professional manner and in accordance with industry standards. 6.2. Any defects must be reported in writing within 90 days of project completion. The Company reserves the right to inspect and rectify defects at its discretion. 6.3. The Company is not liable for damages arising from improper maintenance, modifications by third parties, or external factors beyond its control. 6.4. Liability is limited to the cost of services provided, and the Company shall not be liable for indirect, incidental, or consequential damages.

7. MATERIALS AND THIRD-PARTY SUPPLIERS 7.1. The Company reserves the right to source materials from suppliers of its choice, provided they meet industry standards. 7.2. The Company is not responsible for defects in materials supplied by third parties but will assist the Client in resolving warranty claims with the supplier. 7.3. The Client may request specific materials, but any additional costs shall be borne by the Client.

8. VARIATIONS AND CHANGE ORDERS 8.1. Any changes to the original scope must be agreed upon in writing and may impact costs and timelines. 8.2. The Client is responsible for additional costs associated with requested modifications or variations. 8.3. Verbal changes will not be considered binding unless confirmed in writing.

9. DELAYS AND FORCE MAJEURE 9.1. The Company is not liable for delays caused by weather, strikes, supply chain disruptions, governmental regulations, unforeseen site conditions, or other circumstances beyond its control. 9.2. In case of a force majeure event, the Company reserves the right to extend project timelines without penalty.

10. INSURANCE AND INDEMNITY & INTELLECTUAL PROPERTY 10.1. The Company maintains insurance as required by law, including public liability. 10.2. The Client is responsible for insuring the project site and must ensure coverage for potential damages or losses. 10.3. The Client agrees to indemnify and hold the Company harmless from any claims, liabilities, or damages arising from the Client’s negligence, omissions, or failure to comply with legal requirements. 10.4 Intellectual Property Rights Number 8 Wire Designs respects the intellectual property rights of others and expects the same in return. Any similarities between our products and those of other businesses are purely coincidental and based on common industry practices, not intentional duplication. 10.5. Reporting Unauthorized Use If you believe that any content on our website infringes upon your intellectual property rights, please contact us immediately so we can review and address the matter appropriately. 10.6 Third-Party Image Use Disclaimer In cases where third-party images are used (with permission or under fair-use guidelines), proper attribution will be provided where applicable. If any content is found to be used in error, we will promptly remove or modify it upon notification.

By using this website, visitors acknowledge that Number 8 Wire Designs operates in good faith to maintain the integrity and originality of its content, products, and designs.

11. HEALTH AND SAFETY 11.1. The Company follows all applicable health and safety regulations to ensure a safe work environment. 11.2. The Client must ensure that all site conditions meet legal safety requirements before work begins. 11.3. If the Company determines that worksite conditions pose a danger, work may be suspended until corrective measures are implemented.

12. TERMINATION 12.1. The Company reserves the right to terminate services if the Client breaches these Terms or fails to meet contractual obligations. 12.2. The Client may terminate the Agreement, but all work completed to date must be paid for in full. 12.3. In case of termination, the Company retains the right to recover all costs incurred, including demobilization fees.

13. DISPUTE RESOLUTION 13.1. Any disputes shall first be resolved through good-faith negotiations between the parties. 13.2. If a resolution cannot be reached, disputes shall be referred to mediation or arbitration in accordance with Australian laws. 13.3. Legal proceedings, if necessary, shall be conducted in the jurisdiction of Australian Law.

14. CONFIDENTIALITY AND INTELLECTUAL PROPERTY 14.1. Any proprietary information, designs, or plans provided by the Company remain the intellectual property of the Company. 14.2. The Client shall not disclose confidential information received from the Company without prior written consent.

15. GENERAL PROVISIONS 15.1. These Terms and Conditions constitute the entire agreement between the Client and the Company and supersede all prior agreements. 15.2. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect. 15.3. Failure by the Company to enforce any provision shall not be deemed a waiver of rights.

16. CONTACT INFORMATION 16.1. For any inquiries regarding these Terms and Conditions, please contact:
Number 8 Wire Designs
Seth Gordon

number8wiredesigns@gmail.com